Last Updated: September 27, 2026
The PC Part (operated by Sahil Enterprise) is committed to delivering your computer hardware safely, securely, and as quickly as possible across India.
1. Dispatch & Processing Time
- All confirmed orders are securely packed with heavy-duty anti-static materials and protective cushioning, and dispatched within 48 hours (excluding Sundays and national holidays).
- Once dispatched, you will receive an email and SMS/WhatsApp notification with your tracking number and live tracking link.
2. Shipping Charges & Coverage
- Free Shipping: We offer 100% Free Shipping across India on all prepaid orders.
- Delivery Window: Estimated delivery time is 3 to 7 business days depending on your location and regional transit connectivity.
3. Courier Partners
We partner with leading, reputable logistics providers to ensure prompt and secure delivery:
- Delhivery
- Blue Dart
- DTDC
- XPressbees
- India Post (Speed Post for remote pincodes)
4. In-Transit Safety & Packaging
- All high-value components (GPUs, processors, motherboards) are shipped in multi-layer shockproof packaging to withstand rough transit.
- In the rare event an outer parcel appears visibly crushed, punctured, or tampered with upon delivery:
- Please take photos of the package before accepting delivery.
- Ensure you record the mandatory continuous unboxing video as outlined in our Cancellation and Refund policy.
5. Exchange & Replacement Policy
If your product is verified to be Dead on Arrival (DOA) or damaged in transit within our 7-day Testing Window:
- We will issue a direct 1-to-1 replacement of the same model at zero additional cost.
- If the exact model/variant is out of stock, you may choose to:
- Exchange for an equivalent or upgraded model (paying or receiving the price difference).
- Receive a full refund credited to your original payment method.
6. Shipping Questions & Assistance
For tracking inquiries or shipping assistance, please contact our support team:
- Email: [email protected]
- Phone / WhatsApp: +91-9974011766
- Hours: Monday to Saturday: 10:00 AM ??? 6:30 PM IST